supplier of cosmetic tattoo products
tried and tested products
Frequently asked questions
How do I cancel an order?
If you changed your mind on an item or want to cancel your entire order. Please call us immediately on 0424 428 200 or emailing us at email@example.com. We post out everday at 2pm.
When do I get my refund?
Once the ordered items are returned to us we will process a refund to the nominated account. It will take us 1-10 business days to process. If you haven't recieved a refund then please let us know. Full refunds and exhanges can be made if the item is faulty. No refunds or exchanges can be made if the item is opened. Items shipped back is at the customer's expense.
When will I receive my order?
If you chose the pick up in store option you will recieve an email when your order is ready for pick up. Please note that we stock the items in a seperate warehouse. If you please your order before 2pm it will be ready on the same day. We are open between 9am-5pm. If you ordered online with standard shipping it will take 5-7 business days.
Where do you ship?
We ship to every state in Australia free over $159 and internationally with a weight fee.
You don't have the item I need?
We are continously growing our online store, to become the go to destination for all cosmetic tattoo supplies and beauty treatment tools, at competitive prices. If you think we should stock a certain item please fill out the 'contact us' form or email us at firstname.lastname@example.org.
Orders for Salon Beds, Trolleys and Stools
Are the Stayve BB glow and serums authentic?
We are the official Australian distributor for Stayve since 2019. All our products are used in the EI Styling Acadmey BB Glow Course. If you would like to learn how to offer BB Glow please visit the 'Courses' tab for more information.