How do I cancel an order?
We are unable to refund or accept returns on opened or used items. We do not offer refunds or returns for change of mind.
If you have a faulty item or need to cancel your order please call us immediately on 08 6500 9900 or email us at firstname.lastname@example.org.
When do I get my refund?
Once the item is returned to us we will process a refund to the nominated account. It will take us 1-10 business days to process. If you haven't received a refund then please let us know. Full refunds and exchanges can be made if the item is faulty. No refunds or exchanges can be made if the item is opened. Items shipped back is at the customer's expense.